Managed Endpoint Security

Andreas Lalos

Risks that threaten businesses by using computer systems have increased significantly and the impact of a successful attack can have a significant impact on their smooth operation.

Attacks are now driven largely by economic benefits such as the exploitation of confidential business information, the creation of a competitive advantage, the exploitation of financial data, and so on. These attacks are carried out by professional hackers who have access to widely available attack tools and the ability to gain high-level know-how through a pool of network and application engineers that support them. Businesses are required to adopt technologically advanced security solutions against simple antivirus solutions to protect themselves from more malicious threats such as spyware, worms, phishing, adware, cryptomalware or ransnomware and more. This trend leads to the replacement of simple antivirus solutions, from new technologically more sophisticated solutions such as unified antivirus, antispyware, antimalware, antiphishing solutions or the inclusion of additional protection solutions, with a trade-off of increase costs of acquisition and management.

A new model of Desktop Antivirus, Desktop Antispyware, Desktop Firewalling, etc. developed for businesses looking for total protection, low management costs, simplification and automation of update and upgrade processes is the offering of security software packages in the form of a service. 

The main advantages of Managed Antivirus, Managed Antispyware, Managed Firewalling, etc., is that the suite of products installed on the client is updated and upgraded automatically with new security updates and new features such as Antiphishing without the need for specialized engineers to manage them , reducing the total cost of ownership and management for the client.

Other additional features include the ability to analyze and issue periodic incident reports, such as details on detected threats, security policy violations, as well as other valuable information such as the number of systems that are not updated with latest security updates as well as data on the duration of the service, the expiration date, the number of available licenses to install, etc.

Promoting security solutions in the form of services provides significant customer benefits such as overall lower acquisition and management costs, increased security and centralized management without requiring investment in additional infrastructure.

The provision of support services from local Managed Security Services Provider (MSSP) upgrades the level of support provided to the customer such as support in a common communication language, immediate response to technical problems, onsite support, on-line monitoring and event logging, measurement of the provided Service Level Agreement.

The promotion of these solutions is especially suited to small and medium-sized businesses with up to 100 users and large organizations with many presence points that want to reduce the overall cost of supporting remote users while having the potential to implement a central security policy.

The promotion of the above-mentioned services offering centralized management through a centralized secure web management portal, automatic updating and upgrading of the software, automatic creation of event reports etc., also adapts to any client with limited support staff, limited security expertise, reduced budget for the development of local management infrastructure, that desires to have a controlled and low total cost of ownership and management.